Onsite Customer Success Manager — Drive Client Growth

Paul Gough Media LLC; Celebration (FL); On-site; USD 50,000 - 55,000; Full time

Job summary

Paul Gough Media LLC is looking for a Customer Success Manager in Celebration, Florida. This role emphasizes hands-on client engagement to ensure clients effectively use the company's PhysioFunnels CRM system to achieve successful results.

The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to drive client satisfaction and retention. You will work full-time on-site from Monday to Friday, in a fast-paced, growth-oriented team environment.

Qualifications

• Experience in customer success, onboarding, account management, or a client-facing role is a plus.
• Comfort with technology and quick learning of new systems.

Responsibilities

• Take full responsibility for clients after onboarding.
• Work directly inside PhysioFunnels to support clients.
• Proactively check in and guide clients to progress.
• Identify issues and provide actions to move clients forward.
• Build strong client relationships to ensure satisfaction.

Skills

Client-facing problem solving

Proactive communication

Technology literacy

Attention to detail

Job description

Paul Gough Media LLC is looking for a Customer Success Manager in Celebration, Florida. This role emphasizes hands-on client engagement to ensure clients effectively use the company's PhysioFunnels CRM system to achieve successful results.

The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to drive client satisfaction and retention. You will work full-time on-site from Monday to Friday, in a fast-paced, growth-oriented team environment.