Onsite Customer Service Technician: Quotes & SAP/Salesforce

Ingersoll Rand; Hannibal (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care options

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking a Customer Service Technician to join our Nash team in Bentleyville, PA or Quincy, IL. This position entails processing customer quotes and handling order entry, providing essential support to our manufacturing customers while utilizing Salesforce and SAP systems. The ideal candidate should possess strong communication skills and a background in customer service.

The role comes with an annual salary range of $45,000–$65,000 and offers comprehensive benefits, reinforcing our commitment to making life better for our employees.

Qualifications

• 1+ years of experience in product and/or customer service.
• Experience using Microsoft Office suite, including Word, Excel, and PowerPoint.

Responsibilities

• Process customer quotes accurately and efficiently.
• Handle order entry and processing activities.
• Serve as the primary customer-facing contact.
• Support manufacturing customers with data entry and communication.

Skills

Excellent written and verbal communication skills

Customer service support

Analytical skills

Mechanical aptitude

Education

High School Diploma

Bachelor's degree in Business or related field (preferred)

Tools

Salesforce

SAP

Microsoft Office Suite

Job description

Ingersoll Rand is seeking a Customer Service Technician to join our Nash team in Bentleyville, PA or Quincy, IL. This position entails processing customer quotes and handling order entry, providing essential support to our manufacturing customers while utilizing Salesforce and SAP systems. The ideal candidate should possess strong communication skills and a background in customer service.

The role comes with an annual salary range of $45,000–$65,000 and offers comprehensive benefits, reinforcing our commitment to making life better for our employees.