Manufacturing Customer Service Technician

Ingersoll Rand; Waynesboro (Franklin County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care options

401(k) plan

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking a Customer Service Technician based in Bentleyville, PA or Quincy, IL. In this role, you will interact with internal and external customers, processing quotes, and managing order data.

The ideal candidate will possess a high school diploma and relevant customer service experience. Strong organizational and communication skills are essential. Benefits include comprehensive healthcare, a 401(k) plan, and paid time off.

Qualifications

• 1+ years of experience in product and/or customer service.
• Excellent written and verbal communication skills.
• Some mechanical aptitude and knowledge of our products.

Responsibilities

• Process customer quotes accurately and efficiently.
• Handle order entry and processing activities.
• Serve as a primary customer contact.

Skills

Customer service experience

Salesforce knowledge

Microsoft Office suite

Communication skills

Education

High School Diploma

Bachelor’s degree in Business or related field

Tools

Salesforce

SAP

Job description

Ingersoll Rand is seeking a Customer Service Technician based in Bentleyville, PA or Quincy, IL. In this role, you will interact with internal and external customers, processing quotes, and managing order data.

The ideal candidate will possess a high school diploma and relevant customer service experience. Strong organizational and communication skills are essential. Benefits include comprehensive healthcare, a 401(k) plan, and paid time off.