Manufacturing Customer Support Specialist

Ingersoll Rand; Palmyra (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care options

Paid time off

401(k) plan

Employee stock grant

Job summary

Ingersoll Rand is seeking a Customer Service Technician to join their Nash team. The role entails engaging with customers through accurate quote processing and order management, primarily using Salesforce and SAP.

The ideal candidate should possess a High School Diploma, with at least 1 year of relevant experience. This position is based in Bentleyville, PA or Quincy, IL with a competitive salary of $45,000- $65,000 annually.

Qualifications

• 1+ years of experience in product and/or customer service.
• Good understanding of SAP and Salesforce.

Responsibilities

• Process customer quotes accurately and efficiently.
• Handle order entry and processing activities.
• Serve as the primary customer-facing contact.
• Utilize Salesforce and SAP daily.
• Focus on quote processing and order entry.

Skills

Excellent written and verbal communication skills

Customer service skills

Analytical skills

Mechanical aptitude

Education

High School Diploma

Bachelor's degree in Business, Marketing, or Technical related field (preferred)

Tools

Salesforce

SAP

Microsoft Office (Word, Excel, PowerPoint)

Job description

Ingersoll Rand is seeking a Customer Service Technician to join their Nash team. The role entails engaging with customers through accurate quote processing and order management, primarily using Salesforce and SAP.

The ideal candidate should possess a High School Diploma, with at least 1 year of relevant experience. This position is based in Bentleyville, PA or Quincy, IL with a competitive salary of $45,000- $65,000 annually.