Onsite Customer Service Specialist

Creative Financial Staffing, LLC; Elkhart (IN); On-site; USD 36,000 - 38,000; Full time

Job summary

Creative Financial Staffing, LLC in Elkhart, IN is seeking a Customer Service Representative to join a team that values collaboration and professionalism. This onsite role focuses on helping customers, answering inquiries by phone, email, and in person, and maintaining accurate records.

You will work Monday-Friday in a professional office, interact with internal departments to resolve issues, and support daily administrative tasks while delivering outstanding service in a fast-paced environment.

Qualifications

• Previous customer service, administrative, or office experience preferred.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and computer-based systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information and resolve customer questions and concerns
• Enter and maintain customer information within company systems
• Process documentation and ensure records are accurate and up to date
• Coordinate with internal departments to resolve issues and provide exceptional service
• Support daily administrative and operational functions as needed

Skills

Customer service

Administrative support

Office software

Multitasking

Attention to detail

Bilingual (EN/SPAN)

Tools

Microsoft Office

Job description

Creative Financial Staffing, LLC in Elkhart, IN is seeking a Customer Service Representative to join a team that values collaboration and professionalism. This onsite role focuses on helping customers, answering inquiries by phone, email, and in person, and maintaining accurate records.

You will work Monday-Friday in a professional office, interact with internal departments to resolve issues, and support daily administrative tasks while delivering outstanding service in a fast-paced environment.