Customer Service Professional

Creative Financial Staffing, LLC; Elkhart (IN); On-site; USD 36,000 - 38,000; Full time

Job summary

Creative Financial Staffing, LLC in Elkhart, IN is seeking a Customer Service Representative to join a team that values collaboration and professionalism. This onsite role focuses on helping customers, answering inquiries by phone, email, and in person, and maintaining accurate records.

You will work Monday-Friday in a professional office, interact with internal departments to resolve issues, and support daily administrative tasks while delivering outstanding service in a fast-paced environment.

Qualifications

• Previous customer service, administrative, or office experience preferred.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and computer-based systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Respond to customer inquiries by phone, email, and in person
• Provide accurate information and resolve customer questions and concerns
• Enter and maintain customer information within company systems
• Process documentation and ensure records are accurate and up to date
• Coordinate with internal departments to resolve issues and provide exceptional service
• Support daily administrative and operational functions as needed

Skills

Customer service

Administrative support

Office software

Multitasking

Attention to detail

Bilingual (EN/SPAN)

Tools

Microsoft Office

Job description

Customer Service Representative

Location: Elkhart, IN (100% Onsite)
Work Hours: Monday-Friday
Salary: $36,400 – $38,480 annually

Are you a customer-focused professional who enjoys helping others and working in a team-oriented environment? Our client is seeking a Customer Service Representative to join their growing organization. This opportunity offers a positive workplace culture, a beautiful office environment, and a supportive team that values collaboration and professionalism.

Why You’ll Love This Opportunity

• Beautiful, modern office environment


• Friendly and supportive team culture


• Stable organization with long-term opportunities


• Opportunity to interact with and assist customers daily


• Collaborative workplace with strong leadership support


• Fast-paced role that keeps your day engaging and rewarding

Key Responsibilities

• Respond to customer inquiries by phone, email, and in person


• Provide accurate information and resolve customer questions and concerns


• Enter and maintain customer information within company systems


• Process documentation and ensure records are accurate and up to date


• Coordinate with internal departments to resolve issues and provide exceptional service


• Support daily administrative and operational functions as needed

Qualifications

• Previous customer service, administrative, or office experience preferred


• Strong communication and interpersonal skills


• Proficiency with Microsoft Office and computer-based systems


• Ability to multitask and prioritize in a fast-paced environment


• Strong attention to detail and organizational skills


• Bilingual candidates are encouraged to apply

Work Environment

• 100% onsite position in Elkhart, IN


• Professional office setting


• Team-oriented and collaborative culture


• Beautiful facility with a fun, welcoming atmosphere


• Opportunity to work alongside an experienced and supportive team

Compensation is based on qualifications, with bilingual candidates eligible for higher starting pay.