Onsite Customer Service Rep Growth & Training

OPC Pest Services; Pembroke (MA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Paid Time Off

Company-paid training

Job summary

A leading pest control provider in Pembroke, MA, is seeking a Customer Service Representative responsible for coordinating customer schedules, resolving issues, and providing top-notch support. Candidates should exhibit patience, accountability, and excellent communication skills. Requirements include a high school diploma and organizational abilities. The position offers competitive pay ranging from $22 to $24 per hour, plus commission, with a comprehensive benefits package including health insurance and paid time off.

Qualifications

• Excellent phone etiquette and highly professional verbal and written communication skills.
• Knowledge of customer service principles and best practices.
• Ability to work in a high volume, fast paced environment.

Responsibilities

• Coordinate schedules and resolve customer issues.
• Maintain and update detailed records utilizing customer service software applications.
• Respond to generated leads to drive increase in business.

Skills

Communication skills

Problem-solving skills

Organizational skills

Attention to detail

Multitasking

Education

High school degree or equivalent

Associate's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading pest control provider in Pembroke, MA, is seeking a Customer Service Representative responsible for coordinating customer schedules, resolving issues, and providing top-notch support. Candidates should exhibit patience, accountability, and excellent communication skills. Requirements include a high school diploma and organizational abilities. The position offers competitive pay ranging from $22 to $24 per hour, plus commission, with a comprehensive benefits package including health insurance and paid time off.