Onsite Customer Service Pro — Mon–Fri Growth

Packard Culligan Water; Pittsburgh (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

$0 deductible medical insurance

Career growth opportunities

Competitive base pay and commission

401k with employer match

Work-life balance with a consistent schedule

Paid Holidays and competitive PTO

Job summary

A leading water treatment company in Pittsburgh is looking for a Customer Service Representative to join their dynamic team. This role involves effectively communicating with customers, addressing water quality concerns, and handling billing inquiries. The ideal candidate will possess strong communication skills, problem-solving abilities, and the willingness to learn. The company offers a comprehensive benefits package, career growth opportunities, and a consistent work schedule from Monday to Friday.

Qualifications

• Strong communication skills, both verbal and written.
• Quick problem-solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Multi-tasking ability with different computer programs.
• Collaborative team player with a friendly demeanor.

Responsibilities

• Effectively communicate our products and services to customers and schedule in-home appointments when applicable.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, billing inquiries, and assist with collections.
• Process daily and monthly administrative tasks as assigned.
• Efficiently schedule deliveries and service appointments.

Skills

Strong communication skills

Problem-solving abilities

Attention to detail

Proficiency in Microsoft Office

Multi-tasking ability

Collaborative team player

Job description

A leading water treatment company in Pittsburgh is looking for a Customer Service Representative to join their dynamic team. This role involves effectively communicating with customers, addressing water quality concerns, and handling billing inquiries. The ideal candidate will possess strong communication skills, problem-solving abilities, and the willingness to learn. The company offers a comprehensive benefits package, career growth opportunities, and a consistent work schedule from Monday to Friday.