Onsite Customer Service Pro in Downtown Dallas

Addison Group; Dallas (TX); On-site; USD 48,712,000 - 50,145,000; Full time

Benefits offered by this job

Convenient Downtown location

Stable, professional setting

Supportive team environment

Medical, Dental, Vision, 401K

Job summary

Addison Group in Downtown Dallas is seeking a Customer Service Representative to join a fast-paced team. This 100% onsite role handles inbound calls, emails, and general inquiries while delivering high‑quality service.

The ideal candidate has 2+ years of experience, strong communication, reliability, and solid computer skills. The position offers a stable environment with Monday–Friday hours and benefits including medical, dental, vision, and 401(k).

Qualifications

• 2+ years of customer service experience required.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team setting.
• Reliable and detail-oriented.
• Proficient in basic computer skills.

Responsibilities

• Answer and respond to customer inquiries via phone and email.
• Provide accurate information and resolve customer issues promptly.
• Document all customer interactions clearly and professionally.
• Collaborate with team members to ensure a seamless customer experience.
• Perform general administrative and support tasks as needed.

Skills

Customer service

Communication

Teamwork

Independent work

Job description

Addison Group in Downtown Dallas is seeking a Customer Service Representative to join a fast-paced team. This 100% onsite role handles inbound calls, emails, and general inquiries while delivering high‑quality service.

The ideal candidate has 2+ years of experience, strong communication, reliability, and solid computer skills. The position offers a stable environment with Monday–Friday hours and benefits including medical, dental, vision, and 401(k).