Onsite Customer Service & Order Coordinator

Eaton Corporation; Omaha (NE); On-site; USD 56,000 - 83,000; Full time

Job summary

Eaton Corporation in Omaha, NE is seeking a Customer Service Representative to support order entry, scheduling, and customer communications within the ES AMER ARS PDCAD division. This onsite role operates Monday–Friday, 8:00am–4:30pm and involves ERP system usage including Vista and SAP.

You will maintain customer records, assist in monthly forecasts, and participate in production meetings to ensure accurate scheduling and customer satisfaction. Salaries reflect experience and market conditions.

Qualifications

• Associates degree in business or related field, or pursuing an associate with a December 2026 graduation date.
• Manufacturing/operations experience.
• No relocation support; must reside within 50 miles of Omaha, NE.
• Eaton does not sponsor immigration or visa status for this position.

Responsibilities

• Handle customer service functions for assigned product lines, including order maintenance and updates.
• Create and maintain online order folders and process change notices in Vista/SAP.
• Back-up for other customer service roles as needed and support monthly forecasts.
• Attend production meetings and communicate customer needs to manufacturing and sales teams.
• Maintain accurate customer data in ERP/CRM systems and support scheduling and delivery milestones.
• Collaborate with engineering/drafting to communicate order milestones and 5S activities.

Skills

Microsoft Office

Communication

Time management

Education

Associates degree in business or related field

Tools

SAP

ERP systems

Job description

Eaton Corporation in Omaha, NE is seeking a Customer Service Representative to support order entry, scheduling, and customer communications within the ES AMER ARS PDCAD division. This onsite role operates Monday–Friday, 8:00am–4:30pm and involves ERP system usage including Vista and SAP.

You will maintain customer records, assist in monthly forecasts, and participate in production meetings to ensure accurate scheduling and customer satisfaction. Salaries reflect experience and market conditions.