Onsite Customer Order Coordinator — Huntsville

Georgia Pacific Corp.; Huntsville (AL); On-site; USD 39,000 - 41,000; Full time

Job summary

Georgia-Pacific is seeking a Customer Account Coordinator to join our Huntsville, AL team. This role emphasizes proactive problem-solving, ownership of the order process, and cross-functional coordination to keep customers and operations moving forward.

You will review planning boards, enter and track orders, manage data across multiple systems, and support basic accounts payable/receivable as needed. The position is on-site with daytime hours and potential overtime.

Qualifications

• Experience in customer service or order management within a business environment.
• Ability to enter, update, or track orders and account information.
• Experience coordinating customer requests and resolving order discrepancies.
• Experience managing multiple accounts and deadlines simultaneously.
• Strong communication with customers and internal teams.

Responsibilities

• Anticipate risks by reviewing planning boards and upcoming orders.
• Enter, track, and maintain customer orders with accuracy and urgency.
• Identify opportunities to improve customer service and operations.
• Coordinate across sales, operations, shipping, and vendors to keep orders moving.
• Communicate issues proactively and provide timely updates to stakeholders.
• Navigate eight business systems to access information and coordinate execution.
• Balance independent work with teamwork when needed.
• Maintain data such as item setup, account maintenance, and inventory records.
• Support basic accounts payable and receivable activities.

Skills

Customer service

Order management

Account coordination

Logistics

Supply chain

Tools

Kiwi

Kiwi FFF

PCS

Job description

Georgia-Pacific is seeking a Customer Account Coordinator to join our Huntsville, AL team. This role emphasizes proactive problem-solving, ownership of the order process, and cross-functional coordination to keep customers and operations moving forward.

You will review planning boards, enter and track orders, manage data across multiple systems, and support basic accounts payable/receivable as needed. The position is on-site with daytime hours and potential overtime.