Onsite Customer Experience Specialist

Performance Foodservice; Glen Allen (VA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health benefits (Day 1)

401K employer matching

Employee stock purchase plan

Education assistance

Paid time off

Job summary

Performance Foodservice in Glen Allen, VA is seeking a Customer Service Representative to assist customers with order entries and inquiries, ensuring satisfaction as their distributor. The role emphasizes timely, professional communication and teamwork.

You will input orders, credits, and invoicing information, coordinate with vendors, and perform daily administrative tasks on an onsite schedule. Growth opportunities exist within a supportive team environment.

Qualifications

• High School Diploma or GED or equivalent.
• 6–12 months customer service, call center and/or related area.

Responsibilities

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems; contact vendors for samples.
• Provide informative and professional assistance to customers, vendors and co-workers.
• Perform administrative duties such as checking faxes and mail daily.
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Skills

Customer service

Order entry

Problem solving

Call center

Education

High School Diploma/GED

Tools

None

Job description

Performance Foodservice in Glen Allen, VA is seeking a Customer Service Representative to assist customers with order entries and inquiries, ensuring satisfaction as their distributor. The role emphasizes timely, professional communication and teamwork.

You will input orders, credits, and invoicing information, coordinate with vendors, and perform daily administrative tasks on an onsite schedule. Growth opportunities exist within a supportive team environment.