Onsite Customer Care Specialist - Bilingual English/Spanish

Careington; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

11 paid holidays per year

Job summary

Careington International is seeking energetic Customer Care Agents to work onsite in Frisco, TX (6435 Flyers Way) for 40 hours per week. The role focuses on answering inbound calls, providing product education, and resolving concerns with care and professionalism.

Candidates must live in the Dallas metroplex and be able to work on-site. Bilingual English/Spanish is a plus and may qualify for higher hourly pay after evaluation.

Qualifications

• Must be onsite at 6435 Flyers Way, Frisco, TX 75033.
• Pass drug screen and background check.
• Bilingual in English and Spanish is a plus for higher pay.

Responsibilities

• Answer inbound calls and provide helpful information.
• Resolve customer concerns with efficiency and care.
• Document all interactions in CRM with resolution steps.

Skills

Active listening

Clear communication

Problem solving

Customer service

Tools

CRM systems

Microsoft Office

Teams IM tool

Job description

Careington International is seeking energetic Customer Care Agents to work onsite in Frisco, TX (6435 Flyers Way) for 40 hours per week. The role focuses on answering inbound calls, providing product education, and resolving concerns with care and professionalism.

Candidates must live in the Dallas metroplex and be able to work on-site. Bilingual English/Spanish is a plus and may qualify for higher hourly pay after evaluation.