Onsite Customer Care Coordinator - Eielson AFB

LCI; Alaska; On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with match

Paid time off

Job summary

LCI is hiring a Customer Care Coordinator at Eielson AFB to support customer service and sales order processing onsite. The role emphasizes maintaining a friendly customer experience, accurate data handling, and collaboration with suppliers and internal teams.

Responsibilities include creating and releasing orders in Axapta, communicating with customers, and supporting management with reporting and order tracking.

Qualifications

• High school graduate with one year relevant work experience.
• Basic retail knowledge. Accuracy with computerized checkout systems.
• Must have interpersonal skills dealing with and communicating with customers, vendors, company divisions, co-workers and management.

Responsibilities

• Handle customer-related matters and assist Customer Service Representatives.
• Navigate Axapta to create and release sales orders.
• Communicate with customers and vendors via phone or email throughout the sales process.
• Assist with quotes and follow up as needed.
• Prepare reports on sales orders and budget impact.

Skills

Interpersonal skills

Customer service

Axapta / AX

Communication

Data entry

Education

High school diploma

Tools

Microsoft Excel

Job description

LCI is hiring a Customer Care Coordinator at Eielson AFB to support customer service and sales order processing onsite. The role emphasizes maintaining a friendly customer experience, accurate data handling, and collaboration with suppliers and internal teams.

Responsibilities include creating and releasing orders in Axapta, communicating with customers, and supporting management with reporting and order tracking.