Onsite CT/MR Imaging Field Engineer | Multi-Vendor Service

Radon Medical Imaging

West Virginia

On-site

USD 70,000 - 110,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

401k with company match

Medical benefit package

Company paid dental

Long Term Disability (100% companyPaid

$250,000 Life Insurance policy

PTO and sick days

Company provided vehicle or monthly-st

Job summary

Radon Medical Imaging seeks an experienced Field Service Engineer to provide onsite support for CT and MR equipment across a regional footprint. You will diagnose, repair, and maintain multi-vendor systems in healthcare facilities, ensuring service excellence and strong customer communication.

Ideal candidates have 4+ years in medical imaging service, proficiency with UNIX/Windows, and experience with DICOM networks.

Qualifications

Experience with Medical Imaging Equipment: CT & MR Modality required.
4+ years of experience servicing medical imaging equipment with an associated degree or equivalent.
Proficient at diagnosing and repairing mechanical, electromechanical, and electronic equipment.
Experience interfacing with internal teams and external customers in a solution-based service process.
Experience with web applications and Microsoft Office suite.
Must comply with background checks and drug screen.”

Responsibilities

Serve as the primary onsite support engineer for customers within the assigned region, addressing contract, warranty, and billable service calls on multivendor CT/MR equipment.
Collaborate with staff or Regional Service Manager via phone and email to troubleshoot systems, diagnose problems, and determine best practices for issue resolution.
Perform timely and precise preventive maintenance, installation, and troubleshooting on medical equipment within healthcare settings.
Build and maintain strong relationships with customers, ensuring effective communication, swift issue resolution, and proactive follow-up to drive customer satisfaction.
Demonstrate proficiency in computer skills; networking experience required, DICOM proficiency preferred.
Demonstrate a working knowledge of UNIX or Windows operating system software.
Adhere to company policies, procedures, and healthcare protocols to meet regulatory and compliance standards.
Ensure all work is documented accurately, including the ordering of parts and documentation of service calls, expenses, and time reports, submitted daily per company procedures.
Manage parts inventory effectively, handling ordering and returning of repairable spare parts components.
Display strong problem-solving abilities, capable of resolving complex issues independently with limited supervision and minimal procedural standardization.
Remain goal-oriented and manage multiple tasks efficiently in a fast-paced environment.