Onsite Copier & Printer Technician — Vehicle & Training Included

Socket.dev; Buffalo (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Dental insurance

Vision insurance

PTO 20 days

Life insurance

Long-term disability

401(k) with match

Store allowance

Company vehicle

Annual bonus program

Job summary

Usherwood Office Technology is seeking a Copier Technician to provide onsite client support, maintaining and integrating copiers and printers including Canon, Xerox, and HP. You will troubleshoot and repair devices, manage schedules, and ensure customer satisfaction across field locations.

The role requires lifting up to 60 pounds, a valid driver license, and a proactive, independent work style with a focus on learning and professional growth.

Qualifications

• High school diploma required.
• Strong problem-solving and client service skills.
• Basic understanding of computers and networking.
• Xerox certification preferred.
• Ability to work independently without supervision.
• A valid driver license and clean driving record.
• Must be able to lift up to 60 pounds at a time.
• Have an eagerness to learn.

Responsibilities

• Troubleshoot and repair a wide variety of copiers and printers.
• Develop and maintain a productive and positive relationship with client base to ensure customer satisfaction.
• Manage time and customer expectations in a geographical territory.
• Comply with company policies and procedures.
• Achieve and maintain company benchmark performance.
• Engage in continuous product training.
• Install or upgrade equipment at field locations (lift up to 60lbs).
• Configure hardware and software after installation.
• Perform routine maintenance on equipment.
• Test equipment to troubleshoot issues.
• Document installation and repairs.
• Maintain tools and equipment used during service calls.
• Teach customers how to use equipment properly.
• Manage stock of replacement parts and equipment.

Skills

Problem-solving skills

Client service skills

Independent work

Driver's license

Basic IT/networking

Xerox certification

Education

High school diploma

Job description

Usherwood Office Technology is seeking a Copier Technician to provide onsite client support, maintaining and integrating copiers and printers including Canon, Xerox, and HP. You will troubleshoot and repair devices, manage schedules, and ensure customer satisfaction across field locations.

The role requires lifting up to 60 pounds, a valid driver license, and a proactive, independent work style with a focus on learning and professional growth.