Onsite Copier & Printer Technician

Documation, Inc.; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Documation, Inc. in San Antonio is seeking an Associate Technician to perform copier/printer/label-printer maintenance and repair, responding promptly to ensure customer satisfaction and assisting with toner delivery and meter readings.

The role requires a strong electrical and mechanical background, good written and verbal communication, and the ability to work with service teams. A high school diploma or GED is required; A+ and N+ are preferred.

Qualifications

• High school diploma or GED required; A+/N+ preferred.
• Strong electrical/mechanical background and technical knowledge.
• Good written and verbal communication skills.

Responsibilities

• Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
• Manage the utilization of assets and resources to achieve targeted financial results and create superior value for DOCUmationand our customers.
• Analyze customer needs, recognize business opportunities, and influence sales volume growth.
• Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional.
• Provide accurate feedback with call close information, parts usage reporting and customer meter readings.

Skills

Electrical background

Mechanical background

Problem solving

Attention to detail

Communication skills

Education

High School Diploma or GED

A+

N+

Tools

Networking skills

Job description

Documation, Inc. in San Antonio is seeking an Associate Technician to perform copier/printer/label-printer maintenance and repair, responding promptly to ensure customer satisfaction and assisting with toner delivery and meter readings.

The role requires a strong electrical and mechanical background, good written and verbal communication, and the ability to work with service teams. A high school diploma or GED is required; A+ and N+ are preferred.