Onsite Concierge & Admin Support

Talentify; Raritan (NJ); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Life insurance

Disability insurance

Time off

Job summary

Aston Carter seeks a dedicated Concierge for an on-site contract role in Raritan, NJ. You will be the first point of contact, delivering exceptional customer service and administrative support while maintaining a welcoming atmosphere.

Responsibilities include greeting visitors, logging service requests, coordinating activities, maintaining a local recommendations database, and upholding security procedures. A High School Diploma with 4 years of related experience is required.

Qualifications

• High School Diploma or GED with 4 years of related experience.
• Prior supervisory experience preferred.
• In-depth understanding of processes, procedures, systems, and concepts within own job function.
• Ability to explain complex concepts or sensitive information.

Responsibilities

• Greet visitors with a friendly and welcoming demeanor.
• Record and log service requests, track their statuses, and provide administrative aid to management as needed.
• Arrange and confirm recreational, dining, and business activities on behalf of the requester, responding to requests promptly.
• Deliver world-class customer service to all individuals in the facility and encourage referrals.
• Build and maintain a database of local business recommendations, including preferred transportation, dining, and entertainment options.
• Follow property-specific security and emergency procedures and notify appropriate parties to ensure safety.
• Acknowledge and address inquiries or complaints from clients, co-workers, and supervisors professionally.
• Resolve complex problems and identify appropriate approaches to accomplish team objectives.
• Lead by example and guide the team in applying knowledge of practices and procedures while building consensus.

Skills

Data entry

Receptionist skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Organizational skills

Education

High School Diploma or GED with 4 years of job-related experience

Tools

Microsoft Office

Job description

Aston Carter seeks a dedicated Concierge for an on-site contract role in Raritan, NJ. You will be the first point of contact, delivering exceptional customer service and administrative support while maintaining a welcoming atmosphere.

Responsibilities include greeting visitors, logging service requests, coordinating activities, maintaining a local recommendations database, and upholding security procedures. A High School Diploma with 4 years of related experience is required.