Onsite Community Manager - Luxury Residential Operations

PMP Management; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

PMP Professionals LLC in Los Angeles seeks an Onsite Associate Community Manager to support the Community Manager in a luxury residential setting, performing administrative tasks, communications with residents, boards, and vendors, and ensuring high-level service. The role emphasizes precision, responsiveness, and a customer-first mindset.

The position involves assembling board packets, updating portals, coordinating with vendors, creating newsletters, processing architectural requests, and

Qualifications

• 4 Year College Degree preferred but not required.
• 1-2 Years of experience in an administrative role.
• Extraordinary customer service skills.
• Exceptional writing and communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Proficient in reviewing and understanding budgets and financial statements.
• Strong organizational skills.
• Honest, responsible, optimistic, and enjoyable demeanor.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors in a high-end residential setting.
• Directly assist the Community Manager with community-related tasks and daily operations.
• Assemble Board packets, including preparation, copying, binding, labeling, and distribution as applicable.
• Update association portals with current documents, Board member information, community calendar events, meeting minutes, and email communications to residents.
• Communicate and coordinate with third-party vendors for maintenance, amenities, and services.
• Create and distribute monthly newsletters highlighting community events, updates, and local Melrose District attractions.
• Assist with the architectural application and review process for resident modifications.
• Create work orders for appropriate vendors, monitor status, follow up on completion, and maintain accurate system notes.
• Support concierge and resident services coordination to enhance the luxury living experience.
• Additional duties as assigned by the Community Manager or regional leadership.

Skills

Customer service

Communication

Organization

Attention to detail

Problem solving

Education

4 Year College Degree preferred but not required

Tools

Microsoft Word

Excel

PowerPoint

Job description

PMP Professionals LLC in Los Angeles seeks an Onsite Associate Community Manager to support the Community Manager in a luxury residential setting, performing administrative tasks, communications with residents, boards, and vendors, and ensuring high-level service. The role emphasizes precision, responsiveness, and a customer-first mindset.

The position involves assembling board packets, updating portals, coordinating with vendors, creating newsletters, processing architectural requests, and