Assistant Community Manager

PMP Management; San Francisco (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

PMP Management is seeking an Assistant Community Manager to support our Division Office by handling administrative responsibilities and duties for homeowner associations. This role involves coordinating boards, updating portals, preparing board packets, and communicating with homeowners and vendors.

The ideal candidate will possess excellent writing and communication skills, be highly organized, and deliver extraordinary customer service to our clients.

Qualifications

• 4 Year College Degree preferred but not required.
• 1-2 Years of experience in an administrative role.
• Exceptional writing and communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Proficient in reviewing and understanding budgets and financial statements.
• Strong organizational skills.
• Excellent attendance and reliable performance.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Updating association portals with current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for vendors and track status.
• Additional duties as assigned.

Skills

Customer service

Communication skills

Writing skills

Organizational skills

PowerPoint proficiency

Microsoft Word proficiency

Microsoft Excel proficiency

Education

4-year college degree (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Description

Become the Best Part of PMP Management!

PMP is seeking a motivated, detail-oriented, communicative, and personable professional to join our team as an Assistant Community Manager.

Who We Are:

Property Management Professionals (PMP) is an industry-leading association management firm providing extraordinary services to common interest developments throughout Southern California, Utah, and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest-growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below:

• Instagram/pmpmanage
• facebook/pmpmanage
• linkedin/company/pmpmanagement

Who We’re Looking For:

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description:

The Associate Community Manager will assist our Division Office by supporting the Association and Community Managers with various administrative responsibilities and duties.

Responsibilities & Duties:

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned.

Requirements:

• 4 Year College Degree preferred but not required
• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor

Knowledge, Skills and Abilities:

• Excellent computer abilities to navigate our care systems, as well as Microsoft Office
• Strong problem-solving skills
• Basic data-entry and typing skills
• Basic mathematical abilities
• Stable employment record
• Regular, predictable attendance
• Ability to effectively communicate in a respectful and positive manner

Requirements

• Experience in homeowners association (HOA) management, property management, or high-end hospitality is strongly preferred.