Onsite Community Manager – Finance & Resident Experience

Greystar; Houston (TX); On-site; USD 26,381,000 - 31,685,000; Full time

Benefits offered by this job

Generous Paid Time off

401(k) with Company Match

Paid Parental Leave

Employee Assistance Program

Onsite housing discount

Job summary

Greystar is seeking an Assistant Community Manager to support the Community Manager in overseeing financial and operational aspects of the community.

You will handle rent collection, deposits, reports, and vendor payments using Yardi/OneSite/Entrata, ensuring accurate records and timely processing.

Responsibilities include lease enforcement, delinquency management, move-outs, and assisting leasing and marketing efforts to maximize revenue and resident satisfaction.

Qualifications

• Bachelor’s degree preferred in business management, communications, or related field.
• 1–3 years minimum experience in residence life and/or property management.
• Understanding of lease terms and enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail-oriented and independent as well as a team player.

Responsibilities

• Complete daily financial operations: collect rent, post payments, prepare deposits, and reconcile accounts.
• Operate property management software (Yardi/OneSite/Entrata) and ensure data integrity.
• Review resident files and accounting records to identify unpaid fees and delinencies.
• Process vendor invoices, code charges, and coordinate with accounting and owners.
• Follow eviction procedures per company policy and state/local requirements.
• Handle move-outs, apply deposits, and manage lease terminations per procedures.
• Respond to resident questions promptly to promote satisfaction and retention.
• Act as on-site supervisor in the Community Manager’s absence and coordinate maintenance.
• Support leasing and marketing efforts by guiding prospects and processing applications.

Skills

Financial Operations

Customer Service

Team Collaboration

Attention to Detail

Communication Skills

Education

Bachelor’s degree in Business/related field

Tools

Yardi

OneSite

Entrata

Job description

Greystar is seeking an Assistant Community Manager to support the Community Manager in overseeing financial and operational aspects of the community.

You will handle rent collection, deposits, reports, and vendor payments using Yardi/OneSite/Entrata, ensuring accurate records and timely processing.

Responsibilities include lease enforcement, delinquency management, move-outs, and assisting leasing and marketing efforts to maximize revenue and resident satisfaction.