Onsite Community Leasing & Operations Assistant

CWS Apartment Homes; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

50% apartment rental discount

20% rental discount for other staff

medical, dental, and vision plans

company-paid life and disability

401(k) with match

tuition reimbursement

paid time off

paid company holidays

birthdays holiday

Job summary

At CWS Apartment Homes, the Assistant Community Director will support our mission through thoughtful communications with residents, take ownership of rent collections, and manage delinquencies and resident records. You will partner with the Community Director to uphold our safety values and ensure a high standard of service across the property.

The role involves lease and marketing activities, coordination with residents and vendors, and active participation in risk management programs while

Qualifications

• High School diploma or GED (required).
• Yardi software experience (preferred).
• 1-2 years of on-site management operations knowledge (preferred).
• Valid driver's license and current automobile insurance (required).
• Adherence to set and variable work schedule, including weekends and emergencies.
• Adherence to company policies, procedures, and practices.
• Ability to establish and maintain effective working relationships.
• Professional and ethical atmosphere.
• Knowledge of Microsoft Office and Outlook software.
• Be able to work at locations other than the home property.
• Ability to travel within major metropolitan areas and attend company functions in other cities.

Responsibilities

• Maintain accounts receivable.
• Maintain resident records, reporting, and management system.
• Provide assistance to the Community Director.
• Maintain positive resident relations.
• Lease the community.
• Market the community.
• Communicate with customers, residents, investors, vendors, leadership, and CWS team members.
• Participate in the CWS Risk Management and Safety Programs.

Skills

Effective communications

Customer service

Education

High School diploma or GED

Tools

Yardi software

Microsoft Office

Outlook

Job description

At CWS Apartment Homes, the Assistant Community Director will support our mission through thoughtful communications with residents, take ownership of rent collections, and manage delinquencies and resident records. You will partner with the Community Director to uphold our safety values and ensure a high standard of service across the property.

The role involves lease and marketing activities, coordination with residents and vendors, and active participation in risk management programs while