Onsite Community Association Manager

Associa; Tampa (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Wellness programs

Job summary

Associa is seeking an Onsite Community Association Manager (LCAM) to join our Tampa, FL team. This role partners with boards, homeowners, and vendors to keep communities well-governed and efficiently run, with a focus on service excellence and timely communications.

The ideal candidate holds an active Florida LCAM license, has 2+ years of COA/HOA/POA experience, and demonstrates strong proficiency in Microsoft Office, customer service, and professional written communication while managing

Qualifications

• Active Florida LCAM license.
• At least 2 years of experience working directly with COAs or HOAs/POAs.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in professional business communication (grammar, structure, punctuation, spelling).
• Proficient in customer service and conflict resolution.
• Ability to work effectively with others in person and in group setting.
• Ability to prioritize, manage time, and meet deadlines.

Responsibilities

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arranging bulk mailing.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing recommendations to the Association Board of Directors and committees regarding major capital expenditures.

Skills

Customer service

Communication

Time management

Education

Florida LCAM License

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Associa is currently looking for an Onsite Community Association Manager (LCAM) to join our team in Tampa, FL. As an Onsite Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

• Valid Florida Community Association Manager (LCAM) License
• At least 2 years of experience working directly with COAs or HOAs / POAs
• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management , customer service , hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .

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