Onsite Community Association Manager

associacareers; Kissimmee (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Disability insurance

Wellness programs

Development initiatives

Great Place to Work designation

Job summary

Associa is seeking an Onsite Community Association Manager (LCAM) to join our team at a beautiful community in Kissimmee, FL. You will work closely with client boards and vendors to support community operations and governance.

The role requires strong customer service, excellent communication, and the ability to manage multiple projects. Travel to associations for meetings and inspections is required, with focus on protecting resident interests and maintaining community standards.

Qualifications

• Valid Florida LCAM license is required.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality or related industry.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings, perform inspections, and attend community events.
• Prepare annual disclosure packages, meeting notifications, and annual financial statements for homeowners.
• Review monthly financial reports and ensure management summary is submitted to the board.
• Provide recommendations to the Board regarding major capital expenditures to maintain community standards.

Skills

Customer service

Conflict resolution

Communication

Teamwork

Time management

Prioritization

Professional communication

Education

Florida LCAM License

Tools

Microsoft Office

Job description

Associa is currently looking for a Community Association Manager (LCAM) to join our team at a beautiful community located in Kissimmee, FL. As an Onsite Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Onsite Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements:

• Valid Florida Community Association Manager (LCAM) License
• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person