Onsite Client Success Specialist – Global HR Tech

Vensure Employer Solutions; Chandler (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off and Holidays

Flexible spending account (FSA)

Life insurance

Job summary

Vensure Employer Solutions in Chandler, Arizona, is seeking a Client Success Specialist to enhance client loyalty and ensure satisfaction with our HR services. This role involves managing client portfolios, onboarding new accounts, and collaborating with teams to deliver value. Candidates should have a Bachelor's degree or relevant experience, along with strong communication skills and the ability to thrive in a dynamic environment. The position requires regular on-site attendance to secure sensitive systems and participate in team activities.

Qualifications

• 2-5 years experience in a multi-client account management role or relevant experience.
• Proficient in Microsoft Office and willing to learn new applications.
• Ability to manage multiple tasks with high accuracy.

Responsibilities

• Manage a portfolio of clients to enhance their experience and satisfaction.
• Onboard new clients, driving value and adoption throughout their lifecycle.
• Collaborate with teams to resolve issues and improve processes.

Skills

Excellent communication and interpersonal skills

Strong time-management skills

In-depth knowledge of customer service best practices

Strong problem-solving skills

Adaptable in fast-paced environments

Team-oriented self-starter

Education

Bachelors degree or equivalent experience

Tools

Microsoft Office (Outlook, Teams, Excel, PowerPoint)

UKG Ready

Job description

Vensure Employer Solutions in Chandler, Arizona, is seeking a Client Success Specialist to enhance client loyalty and ensure satisfaction with our HR services. This role involves managing client portfolios, onboarding new accounts, and collaborating with teams to deliver value. Candidates should have a Bachelor's degree or relevant experience, along with strong communication skills and the ability to thrive in a dynamic environment. The position requires regular on-site attendance to secure sensitive systems and participate in team activities.