Onsite Client Engagement Administrator

Aerotek; Bremond (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Aerotek is seeking a Client Engagement Specialist to deliver administrative and customer support to our client Onsite Management team. The CES ensures contractors, the client, and internal staff receive timely HR, accounts, and service support.

You will handle pre-employment screening, drug testing logistics, attendance tracking, PPE coordination, and onboarding tasks, while maintaining professional relationships and aligning with Aerotek culture.

Qualifications

• High School Diploma required.
• 1+ years of experience in high-volume recruiting, managing a high-volume account, or providing on-premise support to a client.
• 1+ years of experience in customer service.
• Previous experience supporting the Construction Industry is a plus.
• Previous experience as a Project Admin in the construction industry is preferred.

Responsibilities

• Provide excellent customer service to contractors, clients, and internal team.
• Follow Injury Reporting Protocol and maintain contact with the appropriate internal contact and the local medical facility that provides post-accident care.
• Assist in facilitating and maintaining the process for pre-employment screening to include drug screening.
• Assist in the facilitation of Random Drug Testing.
• Manage client specific reports on an as needed basis or as outlined by the SOW or Project Scope.
• Manage attendance tracking and preparing reports for client.
• Manage daily attendance tracking and report to client on missing contractors.
• Manage/review call out line messages and follow up with contractors via phone call
• Manage assignment and distribution of PPE.
• Manage time off request documents and coordinate approval with CEM and Delivery Manager.
• Manages current contractor roster.
• Maintain a professional work environment in alignment with current client and Aerotek culture.
• Req entry and delegation of req in Connected
• Pre-screening questions review and confirmation
• Badging requests
• Offboarding of contractors
• Support client as needed with the site orientation process
• Coordinate with site H&S to make sure that all required certifications and contractor documentation is received

Skills

Customer service

Account management

On-site support

Education

High School Diploma

Job description

Aerotek is seeking a Client Engagement Specialist to deliver administrative and customer support to our client Onsite Management team. The CES ensures contractors, the client, and internal staff receive timely HR, accounts, and service support.

You will handle pre-employment screening, drug testing logistics, attendance tracking, PPE coordination, and onboarding tasks, while maintaining professional relationships and aligning with Aerotek culture.