Construction Onboarding Associate

Aerotek; Town of Hamlin, Northern (NY, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Aerotek is seeking a Construction Onboarding Associate (CES) to provide administrative and user-focused support to the client and Onsite Management team at our construction site. The role ensures contract employees, the client, and internal teams receive superior administrative, accounting and HR support to help projects run smoothly.

Key responsibilities include frontline customer service, screening coordination, drug testing logistics, attendance reporting, PPE distribution, and

Qualifications

• 1+ years of experience in customer service
• 1+ years of experience providing administrative support to a client or team
• Experience in the construction industry is a plus

Responsibilities

• Provide excellent customer service to contractors, clients, and internal team.
• Follow Injury Reporting Protocol and maintain contact with internal and medical facilities.
• Assist in pre-employment screening including drug screening.
• Assist in Random Drug Testing.
• Manage client-specific reports and project scope.),
• Manage attendance tracking and reporting for client.
• Coordinate PPE assignment and distribution.
• Handle time-off documents and coordinate approvals.
• Offboarding of contractors and maintaining rosters.
• Support site orientation process and ensure required certifications and documentation are received

Skills

Customer service

Administrative support

Communication

Education

High School Diploma

Job description

Overview

Why Aerotek?

Aerotek is an operating company within Allegis Group, a global leader in talent solutions.We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it…

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

Job Summary:

The Construction Onboarding Associate (CES) is responsible for providing administrative and customer support services to the client and the Onsite Management team. The CES is responsible for ensuring that the contract employees, the client, and the internal team receive superior administrative, accounting, human resource, and customer service support.

Essential Functions:

• Provide excellent customer service to contractors, clients, and internal team.
• Follow Injury Reporting Protocol and maintain contact with the appropriate internal contact and the local medical facility that provides post-accident care.
• Assist in facilitating and maintaining the process for pre-employment screening to include drug screening.
• Assist in the facilitation of Random Drug Testing.
• Manage client specific reports on an as needed basis or as outlined by the SOW or Project Scope.
• Manage attendance tracking and preparing reports for client.
• Manage daily attendance tracking and report to client on missing contractors.
• Manage/review call out line messages and follow up with contractors via phone call
• Manage assignment and distribution of PPE.
• Manage time off request documents and coordinate approval with CEM and Delivery Manager.
• Manages current contractor roster.
• Maintain a professional work environment in alignment with current client and Aerotek culture.
• Req entry and delegation of req in Connected
• Pre-screening questions review and confirmation
• Badging requests
• Offboarding of contractors
• Support client as needed with the site orientation process
• Coordinate with site H&S to make sure that all required certifications and contractor documentation is received

Minimum Education/Abilities/Skills:

• High School Diploma required
• 1+ years of experience with any one or a combination of the following: high volume recruiting, managing a high-volume account, or providing on-premise support to a client
• 1+ years of experience in a customer service
• Previous experience supporting the Construction Industry is a plus
• Previous experience as a Project Admin in the construction industry is preferred

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors