Onsite Client Care Operations Specialist – San Antonio

Airtron Heating & Cooling HVAC; San Antonio (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Airtron in San Antonio, TX is seeking an organized office coordinator to manage a busy schedule, guide customers through promotions and installations, and book appointments onsite. You will handle inbound calls and help coordinate permits, inspections, and service timelines.

The role involves outbound follow-ups, data entry, and coordinating resources while maintaining accuracy in billing and communication.

Qualifikationen

• High school diploma or GED required.
• 2–4 years of office experience with substantial phone time.
• Proficiency with Microsoft Office tools and clear English communication.

Aufgaben

• Answer calls, guide customers through sales promos and installations, and schedule appointments.
• Make outbound calls to follow up on permits/inspections and reschedule services as timelines change.

Kenntnisse

Customer service

Phone handling

Organizational skills

Clear communication

Ausbildung

High school diploma or GED

Completed college coursework

Tools

Microsoft Excel

Microsoft Word

Outlook

Jobbeschreibung

Airtron in San Antonio, TX is seeking an organized office coordinator to manage a busy schedule, guide customers through promotions and installations, and book appointments onsite. You will handle inbound calls and help coordinate permits, inspections, and service timelines.

The role involves outbound follow-ups, data entry, and coordinating resources while maintaining accuracy in billing and communication.