Customer Support & Scheduling Specialist

100Hires, Inc.; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Airtron is seeking a Customer Service Representative to support daily operations by answering phones, scheduling customers, and handling inquiries with professionalism. The role requires strong communication, data entry accuracy, and the ability to work in a fast-paced office environment.

Responsibilities include assisting customers with sales and service inquiries, processing payments, and coordinating with field staff and management.

Qualifications

• HS diploma or GED required.
• 2–4 years of office/customer service experience.
• Proficient in MS Office (Excel/Word/Outlook) and good written/verbal English.

Responsibilities

• Answers phones and schedules customers.
• Assists customers with inquiries and services.
• Processes payments and manages data entry.
• Coordinates with team and management for service needs.
• Maintains accurate records and supports administrative duties.

Skills

Customer service

Communication skills

Office etiquette

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Airtron is seeking a Customer Service Representative to support daily operations by answering phones, scheduling customers, and handling inquiries with professionalism. The role requires strong communication, data entry accuracy, and the ability to work in a fast-paced office environment.

Responsibilities include assisting customers with sales and service inquiries, processing payments, and coordinating with field staff and management.