Onsite CI Specialist II: Drive Process Excellence

Collectors Universe, Inc.; California (MO); On-site; USD 79,000 - 93,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Fertility assistance

Commuter benefits

Educational assistance

401(k) matching

Flexible time-off

Job summary

Collectors Universe, Inc. is seeking an on-site Continuous Improvement Specialist II in Santa Ana, CA. The role focuses on leading end-to-end process improvements, analyzing operations and finances to drive efficiency and quality, and developing robust KPIs and dashboards for leadership decision-making.

You will facilitate Kaizen events, develop standard work, and guide cross-functional teams on improvement strategies while maintaining compliance and strong operational controls.

Qualifications

• Bachelor’s degree in Engineering, Business, Operations Management, or related field.
• Minimum 2 years of related experience.
• Lean Six Sigma Green Belt preferred; required within defined period.
• Strong analytics and data visualization skills.
• Ability to communicate findings to non-technical audiences.

Responsibilities

• Lead end-to-end process improvements using VSM, DMAIC to identify inefficiencies.
• Execute improvement initiatives with data-driven methods and adaptive approaches.
• Plan and facilitate Kaizen events; document outcomes and actions.
• Develop standard work, SOPs, and process documentation for consistency.
• Define KPIs and analyze data for trends, capacity, and productivity.
• Prepare dashboards and ROI analyses to support leadership decisions.
• Provide guidance on process design and operational controls.
• Support planning, tracking, and budgeting for improvement projects.

Skills

Data analysis

Analytical thinking

Excel

PowerBI

Tableau

Communication

Lean Six Sigma Green Belt

Education

Bachelor’s degree in Engineering/Business/Operations Management or related

Tools

PowerBI

Tableau

Job description

Collectors Universe, Inc. is seeking an on-site Continuous Improvement Specialist II in Santa Ana, CA. The role focuses on leading end-to-end process improvements, analyzing operations and finances to drive efficiency and quality, and developing robust KPIs and dashboards for leadership decision-making.

You will facilitate Kaizen events, develop standard work, and guide cross-functional teams on improvement strategies while maintaining compliance and strong operational controls.