Operations Excellence Lead - Continuous Improvement

Collectors Universe, Inc.; California (MO); On-site; USD 102,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Vacation

Company holidays

Employee discounts

Flexible hours

Job summary

Collectors Universe, Inc. is seeking a Continuous Improvement Specialist III to drive operational excellence for the PCGS brand.

You will independently manage moderate scope initiatives, analyze process and performance data, and implement practical solutions to improve efficiency, quality, cost, and risk control. This role reports to the Senior Manager of Continuous Improvement and is based onsite in Santa Ana, CA with limited travel.

Qualifications

• Bachelor’s degree in Engineering, Business, Operations Management, or related field.
• 4+ years of related experience, or advanced degree with limited experience.
• Lean Six Sigma Green Belt preferred; required within a defined period if not already obtained.
• Applies developing professional expertise in continuous improvement, analytics, and business operations.

Responsibilities

• Lead analysis of end-to-end business processes using Value Stream Mapping (VSM), DMAIC, and related methodologies.
• Independently execute assigned continuous improvement initiatives and recommend data-driven solutions.
• Plan and facilitate structured improvement events (e.g., Kaizen workshops) and document outcomes.
• Develop and maintain standard work, SOPs, and process documentation.

Skills

Lean Six Sigma Green Belt

Data analysis

Power BI

Tableau

Excel

Communication

Education

Bachelor’s degree in Engineering, Business, Operations Management

Tools

Power BI

Tableau

Excel

Job description

Collectors Universe, Inc. is seeking a Continuous Improvement Specialist III to drive operational excellence for the PCGS brand.

You will independently manage moderate scope initiatives, analyze process and performance data, and implement practical solutions to improve efficiency, quality, cost, and risk control. This role reports to the Senior Manager of Continuous Improvement and is based onsite in Santa Ana, CA with limited travel.