Onsite Call Center: Customer Experience Pro

Conduent; Hamilton (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Training

Overtime

Incentive Plan

Full Benefits

Career Growth

Job summary

Conduent is seeking a Call Center Representative to join onsite at 100 American Metro Blvd, Hamilton Square, NJ 08619. Start date September 28, 2026, with a steady 8am-5pm CT, Monday-Friday schedule.

You will handle a high volume of inbound calls, assist cardholders with payments and benefits, and ensure accurate information is delivered with empathy. The role offers paid training, overtime opportunities, and a comprehensive benefits package.

Qualifications

• Minimum 6 months of Customer Service, Call Center, or Dispatch experience.
• Must be able to pass background check, credit check, and security fingerprinting.

Responsibilities

• Handle a high volume of inbound calls in a fast-paced environment.
• Access cardholder accounts to provide information about payments and benefits.
• Assist with inquiries regarding transactions and account statuses.
• Maintain knowledge of client programs, policies, and technology.
• Communicate warmly and confidentially with customers; adhere to regulations.

Skills

Customer Service

Call Center

Education

High School Diploma

Job description

Conduent is seeking a Call Center Representative to join onsite at 100 American Metro Blvd, Hamilton Square, NJ 08619. Start date September 28, 2026, with a steady 8am-5pm CT, Monday-Friday schedule.

You will handle a high volume of inbound calls, assist cardholders with payments and benefits, and ensure accurate information is delivered with empathy. The role offers paid training, overtime opportunities, and a comprehensive benefits package.