Onsite Billing & Collections Specialist - Lowell

Daley And Associates, LLC.; Lowell (MA); On-site; USD 55,000 - 62,000; Full time

Job summary

Daley And Associates, LLC. in Lowell, MA is seeking an interim Billing and Collections Specialist to manage customer billing portals, support collections and escalations, and respond to inquiries to ensure timely invoice submissions.

This 2.5-3+ month role is on-site in Lowell, requires 40 hours per week, and pays $40-$45 per hour depending on experience. You will collaborate with Sales, Customer Service, IT and other teams to support onboarding, billing requirements, portal requests, and

Qualifications

• 5+ years of progressive Accounts Receivable experience.

Responsibilities

• Set up, maintain, and monitor customer invoice portals and e-invoicing platforms.
• Submit customer invoices accurately and on time while ensuring compliance with individual customer billing requirements.
• Troubleshoot and resolve invoice submission and customer portal issues.
• Support collections efforts by researching outstanding balances and escalating unresolved payment or billing issues as needed.
• Manage the shared Accounts Receivable mailbox and respond to customer inquiries in a timely and professional manner.
• Partner with Sales, Customer Service, IT, and other internal teams to support customer onboarding, billing requirements, and portal requests.
• Track customer billing portal activity and identify opportunities to improve billing processes and efficiency.
• Research and resolve discrepancies or issues impacting invoice submission and payment.
• Maintain accurate documentation and records related to customer billing requirements and portal activity.
• Provide general support to the Accounts Receivable function as needed.

Skills

Accounts Receivable

Invoicing

Customer Service

Billing Portals

E-Invoicing

Detail Oriented

Tools

ERP Software

Job description

Daley And Associates, LLC. in Lowell, MA is seeking an interim Billing and Collections Specialist to manage customer billing portals, support collections and escalations, and respond to inquiries to ensure timely invoice submissions.

This 2.5-3+ month role is on-site in Lowell, requires 40 hours per week, and pays $40-$45 per hour depending on experience. You will collaborate with Sales, Customer Service, IT and other teams to support onboarding, billing requirements, portal requests, and