Accounts Receivable Specialist

Daley And Associates, LLC; Billerica (MA); On-site; USD 55,000 - 62,000; Full time

Job summary

Daley And Associates, LLC seeks an Accounts Receivable Specialist for a 2.5-3+ month interim assignment in Billerica, MA. The role focuses on managing customer billing portals, supporting collections and escalations, and addressing inquiries to ensure timely invoice submissions.

Onsite in Billerica, MA, two days per week, 40 hours weekly, with a pay rate of $40-$45 per hour depending on experience. Strong AR background and portal experience preferred.

Qualifications

• 5+ years of progressive Accounts Receivable experience.
• Experience with customer billing portals and e-invoicing platforms.
• Experience in a large corporation, preferably with $100M+ annual revenue.
• Experience in a global manufacturing or technology organization.

Responsibilities

• Set up, maintain, and monitor customer invoice portals and e-invoicing platforms.
• Submit customer invoices accurately and on time while complying with customer requirements.
• Troubleshoot and resolve invoice submission and portal issues.
• Support collections by researching balances and escalating unresolved issues.
• Manage shared Accounts Receivable mailbox and respond to inquiries promptly.
• Collaborate with Sales, Customer Service, IT and other teams for onboarding and portal requests.
• Track portal activity and identify ways to improve billing processes.
• Research and resolve discrepancies impacting invoice submission and payments.
• Maintain documentation related to billing requirements and portal activity.
• Provide general support to the Accounts Receivable function as needed.

Skills

Accounts Receivable

Collections

Invoicing

Customer Service

Portal Management

Job description

Accounts Receivable Specialist

We are currently seeking candidates for an Accounts Receivable Specialist opportunity with a global technology and manufacturing company based in Billerica, MA. This role will focus on managing customer billing portals, supporting collections and escalations, and responding to customer inquiries to ensure timely invoice submissions and efficient resolution of billing issues.

This is a 2.5-3+ month interim opportunity, paying $40-$45/hour depending on experience. The position requires 40 hours per week and will be onsite in Billerica, MA, two days per week.

Responsibilities

• Set up, maintain, and monitor customer invoice portals and e-invoicing platforms.
• Submit customer invoices accurately and on time while ensuring compliance with individual customer billing requirements.
• Troubleshoot and resolve invoice submission and customer portal issues.
• Support collections efforts by researching outstanding balances and escalating unresolved payment or billing issues as needed.
• Manage the shared Accounts Receivable mailbox and respond to customer inquiries in a timely and professional manner.
• Partner with Sales, Customer Service, IT, and other internal teams to support customer onboarding, billing requirements, and portal requests.
• Track customer billing portal activity and identify opportunities to improve billing processes and efficiency.
• Research and resolve discrepancies or issues impacting invoice submission and payment.
• Maintain accurate documentation and records related to customer billing requirements and portal activity.
• Provide general support to the Accounts Receivable function as needed.

Qualifications

• 5+ years of progressive Accounts Receivable experience.
• Previous Accounts Receivable experience within a large corporation, preferably with $100M+ in annual revenue.
• Strong experience with accounts receivable, collections, invoicing, and customer service.
• Hands-on experience managing customer billing portals and e-invoicing platforms.
• Experience working with complex customer billing requirements and resolving invoice submission issues.
• Strong organizational, communication, and problem-solving skills with excellent attention to detail.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Experience within a global manufacturing or technology organization preferred.
• Ability to work onsite in Lowell, MA, two days per week.