Onsite Bilingual Restaurant Excellence Trainer

Gastronomous Technologies Inc.; La Mirada (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

Gastronomous Technologies Inc. is seeking a polished Restaurant Excellence Trainer for our Field Operations team in California.

You will be on-site during ChronoGrill installations, training restaurant staff in English and Spanish, and ensuring adherence to customer-specific procedures and best practices. You will build trust with store managers and crews, coach operators to achieve mastery, and maintain bilingual training materials while coordinating with installers and service technicians to

Qualifications

• Fluent in English and Spanish, both spoken and written.
• Experience in restaurant operations, kitchen management, staff training, or hospitality leadership.
• Confident, commanding teacher who holds attention in a busy kitchen and adapts to any learning style.
• Natural relationship builder who earns trust quickly with crew and management alike.
• Dependable and meticulous - you notice when a step gets skipped and address it.
• Exceptional attention to detail and a commitment to consistent execution.
• Solid understanding of QSR kitchen operations and food safety.
• Comfortable learning new equipment and teaching standardized procedures.
• Valid California driver's license with a clean driving record.
• Access to a personal vehicle.
• Willingness to travel regularly to customer sites throughout California.

Responsibilities

• Be on-site for ChronoGrill installs to train crew, shift leads, and managers on start-up, loading, operation, cleaning, and shutdown procedures.
• Deliver hands-on, station-side training in English and Spanish, adapted to each audience and shift.
• Verify competency before sign-off - every trainee demonstrates the procedure.
• Support go-live shifts until the crew runs the grill confidently without assistance.
• Learn and apply each customer’s operating standards, food-safety requirements, and brand procedures.
• Reinforce correct use procedures and deviations on the spot, professionally and consistently.
• Conduct follow-up visits and spot audits to confirm procedures are sustained.
• Identify operator-driven issues and coach them out before they become service calls.
• Serve as the primary on-site Gastronomous representative for restaurant managers and crew.
• Build lasting relationships with store managers, area leaders, and customer training teams.
• Handle concerns calmly and elevate technical issues to the service team.
• Observe restaurant workflows, identify gaps, and coach staff toward better results.
• Develop and maintain bilingual training materials: quick-reference guides, checklists, visual aids, and short videos.
• Record training completion and competency sign-offs for every location and trainee.
• Share field insights with Service, Product, and Engineering teams to improve usability and reduce errors.
• Coordinate with installers and service technicians so training aligns with deployments.

Skills

Fluent in English and Spanish

Restaurant operations experience

Staff training

Hospitality leadership

Attention to detail

Job description

Gastronomous Technologies Inc. is seeking a polished Restaurant Excellence Trainer for our Field Operations team in California.

You will be on-site during ChronoGrill installations, training restaurant staff in English and Spanish, and ensuring adherence to customer-specific procedures and best practices. You will build trust with store managers and crews, coach operators to achieve mastery, and maintain bilingual training materials while coordinating with installers and service technicians to