Field Benefits Administrator & HR Enrollment Lead

Research-Foundation-Cun; New York (NY); On-site; USD 50,000 - 83,000; Full time

Job summary

The Research Foundation of The City University of New York (RFCUNY) is seeking an HR Benefits Administrator to manage all benefit functions for field employees and coordinate with providers. The role reports to the Assistant Director of Human Resources for Benefits in a collaborative team environment.

The position requires a two-year background in HR/benefits and customer service, strong math and computer skills (Workday preferred), excellent communication, and the ability to work independently

Qualifications

• Associate’s Degree or equivalent toward a Bachelor's Degree in Human Resources or related field from an accredited institution.
• Two years of experience in Human Resources/ Health and Pension Benefits/and customer service areas.
• Excellent Math skills
• Excellent Computer skills required (Workday preferred)
• Excellent Customer Service skills
• Ability to exercise good judgment, solve problems and work independently
• Ability to be a Team player
• Ability to Instruct
• Excellent verbal communication and business writing skills
• Detail oriented
• Experience with Microsoft Word and Excel is necessary

Responsibilities

• Assists the Assistant Director and the HR Benefits Manager in the administration and implementation of benefits, and related issues, as necessary or required
• Independently and with limited supervision: Processes Health Insurance and Pension Documents
• Reconciles health insurance enrollment reports
• Responds to telephone, e-mail, written or in-person inquiries
• Researches information in order to expedite responses
• Troubleshoots between clients and RF providers
• Communicates changes in any of the Human Resources areas to field personnel
• Performs benefit orientations for field personnel at the campuses, as well as at the RF in groups and individually.
• Visits campuses with other HR members for the purpose of educating employees and PIs/PDs regarding the proper information needed for benefits
• Covers for other Team members in their absence or breaks
• Assists other Human Resources Team members to alleviate heavy workloads
• Performs other duties and has other responsibilities, as assigned or necessary

Skills

HR benefits experience

Customer service

Math skills

Communication

Team player

Instruct

Problem solving

Detail oriented

Word and Excel

Education

Associate’s Degree or equivalent toward a Bachelor's in HR or related field

Bachelor’s Degree preferred

Tools

Workday

Microsoft Word

Microsoft Excel

Job description

The Research Foundation of The City University of New York (RFCUNY) is seeking an HR Benefits Administrator to manage all benefit functions for field employees and coordinate with providers. The role reports to the Assistant Director of Human Resources for Benefits in a collaborative team environment.

The position requires a two-year background in HR/benefits and customer service, strong math and computer skills (Workday preferred), excellent communication, and the ability to work independently