Onsite Banking CSR – Dallas | Immediate Start (Contract)

Parker Staffing Services, LLC; Irving (TX); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid Sick/Safe Time

Medical benefits with multiple plan

401K with matching

Holiday pay

Employee Assistance Program (EAP)

Job summary

Parker Staffing is seeking an On-site Customer Service Representative for a financial institution in Dallas, TX. The contract role covers five 8-hour shifts Mon-Fri, with one weekend day, and a training period with longer shifts.

You will handle 75-100 inbound calls daily, assist with online banking, balance inquiries, and account openings, while maintaining accurate records and using multiple systems. This position requires strong communication, active listening, reliability, and the ability to

Qualifications

• Experience in customer service or call-center environments.
• Banking experience is a plus.
• Able to navigate multiple software systems and MS Office.
• Strong communication and active listening are essential.
• Reliable attendance and punctuality required.
• Willingness to learn new software quickly.

Responsibilities

• Handle 75–100 inbound calls daily with care and assistance.
• Assist customers with online banking and account information.
• Update customer records accurately in the database.
• Navigate multiple systems to provide seamless support.
• Support 8-state virtual branch operations.
• Perform other duties as assigned.

Skills

Customer service

Administrative skills

Banking experience

MS Office proficiency

Strong communication

Active listening

Attendance & punctuality

Willingness to learn software

Tools

Microsoft Office

Job description

Parker Staffing is seeking an On-site Customer Service Representative for a financial institution in Dallas, TX. The contract role covers five 8-hour shifts Mon-Fri, with one weekend day, and a training period with longer shifts.

You will handle 75-100 inbound calls daily, assist with online banking, balance inquiries, and account openings, while maintaining accurate records and using multiple systems. This position requires strong communication, active listening, reliability, and the ability to