Onsite AV Engineer for Live Events & Conferencing

VDart Inc; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

VDart Inc in San Jose, CA is seeking an Event & AV services technician to operate, maintain, and upgrade video conferencing systems. The role requires a bachelor’s degree or equivalent experience and 5–7 years in related work, with expertise in Cisco/Teams/Zoom Rooms and live event support.

You will coordinate with cross-functional teams, create Run of Show packets, and ensure SLAs and uptime for enterprise AV infrastructure. Onsite only, with strong emphasis on end-to-end event delivery.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Typically 5–7 years of related work experience.
• Experience operating, maintaining, and upgrading video conferencing equipment and infrastructure.
• Proficiency with Microsoft 365 apps including Teams, PowerPoint, and Outlook.
• Strong understanding of networking basics and protocols.
• Extensive knowledge of video infrastructure and endpoint equipment (Cisco, Teams Rooms, Poly, Zoom Rooms).

Responsibilities

• Operate, maintain, and upgrade video conferencing equipment, test environment, and infrastructure.
• Produce Run of Show documents and attendance reports for AV production.
• Troubleshoot and resolve video conferencing incidents and hardware/software issues.
• Schedule, set up, and disconnect video conferences for internal and external meetings.
• Collaborate with cross-functional teams and vendors to ensure uptime and SLAs.
• Manage incidents and service requests in ServiceNow.

Skills

Video conferencing

Incident management

Microsoft 365 (Teams)

Networking basics

Cross-functional collaboration

Time management

Communication skills

Education

Bachelor's degree in computer science or related field

Tools

ServiceNow

Cisco CUCM

Cisco TMS

Cisco Expressways

Microsoft Teams Rooms

Poly Endpoints

Zoom Rooms

Crestron

Extron

Shure

QSC

Epson

Allen & Heath

Job description

VDart Inc in San Jose, CA is seeking an Event & AV services technician to operate, maintain, and upgrade video conferencing systems. The role requires a bachelor’s degree or equivalent experience and 5–7 years in related work, with expertise in Cisco/Teams/Zoom Rooms and live event support.

You will coordinate with cross-functional teams, create Run of Show packets, and ensure SLAs and uptime for enterprise AV infrastructure. Onsite only, with strong emphasis on end-to-end event delivery.