Onsite Automotive Customer Quality Lead

LEONI Wiring Systems U.K. Ltd.; Troy (MI); Vor Ort; USD 85.000 - 115.000; Vollzeit

Zusammenfassung

LEONI Wiring Systems U.K. Ltd. in Troy, USA, seeks a Customer Quality Resident to act as the first contact for customers and production sites on quality issues. You will manage portals, drive LEONI quality strategy, and support audits, containment, and OEM-specific processes.

You will collaborate in quality meetings, assist with 8D reports, and help organize material for repair and claims follow-up with manufacturing plants. Automotive experience is valued.

Qualifikationen

• 5-7 years of experience in a similar position.
• Proven knowledge on Compliant Monitoring/Handling, Failure analysis, Defect measurement, FMEA, Quality assurance, Quality tools and techniques.
• Knowledge on Analysis/Analytical Methods, Presentation skills, 5S, Customer support, customer specific requirements, data analysis, define, measure, analyze, improve and control.

Aufgaben

• Maintains internal & external Customer Portal Management.
• Supports deployment of LEONI quality strategy based on customer requirements.
• Participates in Quality meetings with the customer.
• Supports at customer process audits and production process and product approval (PPA) within an OEM account.
• Supports at customers in problem solving and follow-up of containment & rework actions.
• Supports to organize and follow-up rework/sortings.
• Supports Supply Chain in case of logistics complaints by customer and proposes solutions such as substitution (rework).
• Supports model year changes, technical changes and sampling process by OEM customers.

Kenntnisse

Quality management

Compliant Monitoring/Handling

Failure analysis

Defect measurement

FMEA

Quality tools & techniques

Analytical methods

Presentation skills

5S

Customer support

Data analysis

Define, measure, analyze, improve and…

Tools

Automation tools

Jobbeschreibung

LEONI Wiring Systems U.K. Ltd. in Troy, USA, seeks a Customer Quality Resident to act as the first contact for customers and production sites on quality issues. You will manage portals, drive LEONI quality strategy, and support audits, containment, and OEM-specific processes.

You will collaborate in quality meetings, assist with 8D reports, and help organize material for repair and claims follow-up with manufacturing plants. Automotive experience is valued.