Automotive Coatings Technical Specialist - Onsite

PPG Industries; Madison (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Life insurance

Retirement plan

Paid vacation & holidays

Employee Assistance Program (EAP)

Disability/Leave

Job summary

PPG is seeking a Technical Service Representative to deliver technical expertise and product support for automotive coatings, helping customers optimize performance and application of PPG products. You will troubleshoot issues and promote solutions while ensuring a superior customer experience.

The role is onsite at the Mazda Toyota Manufacturing facility in Athens, Alabama, reporting to the Optima Solutions Site Manager.

Qualifications

• High school diploma or GED required.
• 2+ years of related experience in a manufacturing environment.
• Hands-on experience with industrial coating technologies (Electrocoat, Pretreatment, Sealer & LASD) preferred.
• Proficient with Microsoft Office, including Excel.
• Ability to lift around 30 lbs and work around automated equipment.
• Willingness to work a day shift with occasional evenings/weekends.

Responsibilities

• Deliver exceptional customer service with product expertise.
• Build sales by maintaining customer relationships and solving problems.
• Provide resolutions to inquiries, monitor processes, and support materials orders.
• Manage inventory activities including forecasting, ordering, receiving and distributing.
• Conduct inventory audits with customers and suppliers; flag shortages and expiring products.
• Assist with customer orders, daily priority lists and late order tracking.
• Communicate updates to internal PPG teams and account management.
• Follow safe work practices; explain complex ideas across teams.
• Support customer projects and process improvements.
• Service other PPG automotive coatings customers as needed.

Skills

Teamwork

Communication

Problem solving

Troubleshooting

Mechanical aptitude

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Office

Job description

PPG is seeking a Technical Service Representative to deliver technical expertise and product support for automotive coatings, helping customers optimize performance and application of PPG products. You will troubleshoot issues and promote solutions while ensuring a superior customer experience.

The role is onsite at the Mazda Toyota Manufacturing facility in Athens, Alabama, reporting to the Optima Solutions Site Manager.