Onsite Automotive Coatings Tech Service Pro

PPG Industries (UK) Limited; Brooks Township (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Life insurance

Retirement plan

Paid vacation & holidays

Employee Assistance Program (EAP)

Disability/Leave

Voluntary benefits

Job summary

PPG is seeking a Technical Service Representative to join the Automotive OEM Optima Solutions team in Michigan. Onsite role at Magna Mirrors location in Newaygo, you will deliver technical service, build customer partnerships, and support coatings applications.

You will troubleshoot, expand inventory turns, coordinate with internal teams, and support projects while adhering to safety practices. High school diploma, 2+ years plant experience, MS Office proficiency, and ability to lift 30 lbs are

Qualifications

• High school diploma or GED required.
• 2+ years of related experience in a plant environment.
• Prior application troubleshooting experience; experience with automotive coatings, adhesives or sealants would be advantageous.
• Familiarity with Microsoft Office products including Excel, Word, PowerPoint.

Responsibilities

• Ensure customer satisfaction by providing technical service/support on a wide range of products and application techniques.
• Build sales position by establishing strong customer relationships at all levels, providing resolution to customer's concerns, and quickly troubleshooting problems.
• Implement strategies to help manage customer inventory programs, increase inventory turns, reduce product obsolescence, and maximize freight advantages.
• Communicate regular updates to internal PPG technical teams and account management.
• Provide resolutions to customer inquiries, application process monitoring, inventory, material ordering, and hands-on support.
• Follow safe work practices, with mechanical aptitude to explain complex ideas across technical, production and non-technical personnel to satisfy customer requirements.
• May support customer projects and assist with process improvements.
• Service other PPG automotive coatings customers in surrounding areas to support the sales and service team as needed.

Skills

Microsoft Office

Teamwork

Problem solving

Customer service

Lift 30 lbs

Education

High school diploma or GED

Tools

Excel

Job description

PPG is seeking a Technical Service Representative to join the Automotive OEM Optima Solutions team in Michigan. Onsite role at Magna Mirrors location in Newaygo, you will deliver technical service, build customer partnerships, and support coatings applications.

You will troubleshoot, expand inventory turns, coordinate with internal teams, and support projects while adhering to safety practices. High school diploma, 2+ years plant experience, MS Office proficiency, and ability to lift 30 lbs are