Onsite Assistant Property Manager: Resident Experience Lead

Rose Associates; New York (NY); On-site; USD 75,000 - 80,000; Full time

Job summary

Rose Associates is seeking an Assistant Property Manager to support the Property Manager in daily multifamily operations and resident services. You will assist with lease administration, financial reporting, and on-site activities to ensure a well-operated community.

Ideal candidates have multifamily management experience, strong communication skills, and the ability to work collaboratively with residents, staff, and vendors.

Qualifications

• Bachelor’s degree in Business, Marketing, Real Estate, Finance, or a related field.
• At least three years of multifamily property management or Assistant Property Management experience.
• Proficiency in Microsoft Office and property management platforms (On-Site, Elise AI, RentCafe, Yardi).
• Strong understanding of building operations, maintenance, and property management practices.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Partner with the Property Manager to oversee daily property operations, attend meetings, coordinate events, and assist with special projects.
• Foster positive relationships among residents, ownership, management, staff, and vendors; manage communications and retention programs.
• Oversee lease administration, data entry in PM software, calendar management, and lease file maintenance; coordinate move-ins/outs and refunds.
• Assist with income/expense analysis, budgeting, AP/AR, and financial reporting; prepare monthly reports and monitor collections.
• Collaborate on property maintenance, renovations, capital projects, vendor coordination, and contract reviews.
• Ensure compliance with storage, bicycle, and fitness agreements; support leasing, marketing, and occupancy initiatives.
• Assist with emergencies, on-call after hours, and additional tasks to support operations.

Skills

Customer service

Communication

Organization

Time management

Education

Bachelor’s degree in Business/Real Estate/Finance

Tools

On-Site

Elise AI

RentCafe

Yardi

Job description

Rose Associates is seeking an Assistant Property Manager to support the Property Manager in daily multifamily operations and resident services. You will assist with lease administration, financial reporting, and on-site activities to ensure a well-operated community.

Ideal candidates have multifamily management experience, strong communication skills, and the ability to work collaboratively with residents, staff, and vendors.