Assistant Property Manager - Bronx / Washington Heights, NY

Rose Associates; New York (NY); On-site; USD 75,000 - 80,000; Full time

Job summary

Rose Associates is seeking an Assistant Property Manager to support the Property Manager in daily multifamily operations and resident services. You will assist with lease administration, financial reporting, and on-site activities to ensure a well-operated community.

Ideal candidates have multifamily management experience, strong communication skills, and the ability to work collaboratively with residents, staff, and vendors.

Qualifications

• Bachelor’s degree in Business, Marketing, Real Estate, Finance, or a related field.
• At least three years of multifamily property management or Assistant Property Management experience.
• Proficiency in Microsoft Office and property management platforms (On-Site, Elise AI, RentCafe, Yardi).
• Strong understanding of building operations, maintenance, and property management practices.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Partner with the Property Manager to oversee daily property operations, attend meetings, coordinate events, and assist with special projects.
• Foster positive relationships among residents, ownership, management, staff, and vendors; manage communications and retention programs.
• Oversee lease administration, data entry in PM software, calendar management, and lease file maintenance; coordinate move-ins/outs and refunds.
• Assist with income/expense analysis, budgeting, AP/AR, and financial reporting; prepare monthly reports and monitor collections.
• Collaborate on property maintenance, renovations, capital projects, vendor coordination, and contract reviews.
• Ensure compliance with storage, bicycle, and fitness agreements; support leasing, marketing, and occupancy initiatives.
• Assist with emergencies, on-call after hours, and additional tasks to support operations.

Skills

Customer service

Communication

Organization

Time management

Education

Bachelor’s degree in Business/Real Estate/Finance

Tools

On-Site

Elise AI

RentCafe

Yardi

Job description

Support Operations. Build Relationships. Make an Impact.

Rose Associates is seeking a motivated, organized, and customer-focused Assistant Property Manager to join our multifamily team. In this role, you'll work closely with the Property Manager to oversee the day-to-day operations of the property, support financial and administrative functions, and help create an exceptional living experience for residents.

This is an exciting opportunity for someone with multifamily property management experience who enjoys a fast-paced environment, takes initiative, and is passionate about maintaining well-operated residential communities while building strong relationships with residents, staff, and vendors.

Support Operations. Build Relationships. Make an Impact.

Rose Associates is seeking a motivated, organized, and customer-focused Assistant Property Manager to join our multifamily team. In this role, you'll work closely with the Property Manager to oversee the day-to-day operations of the property, support financial and administrative functions, and help create an exceptional living experience for residents.

This is an exciting opportunity for someone with multifamily property management experience who enjoys a fast-paced environment, takes initiative, and is passionate about maintaining well-operated residential communities while building strong relationships with residents, staff, and vendors.

The Opportunity

• Partner with the Property Manager to oversee daily property operations, attend designated weekly and monthly meetings, coordinate building-related events, and assist with special projects and operational initiatives. Maintain a visible on-site presence and serve as a resource to residents, building staff, vendors, and visitors.
• Foster positive relationships between residents, ownership, management, and building staff. Assist with resident communications, address operational concerns, coordinate resident retention programs, and help ensure a high level of customer service throughout the community.
• Oversee lease administration, including data entry into property management software, calendar management, and maintaining accurate lease files. Coordinate move-in and move-out schedules, collect insurance certificates, process move-out reports and security deposit refunds, and assist with lease enforcement.
• Assist with analyzing income and expense patterns, budget forecasting, accounts payable and receivable, and financial reporting. Prepare monthly reports and monitor collections to help maintain delinquency below 0.5% of gross potential rent (GPR). Maintain accurate office files and ensure timely processing of required documentation.
• Work closely with the Property Manager and Resident Manager on property maintenance, renovations, and capital improvement projects. Assist with vendor coordination, contract reviews, post-move-out walkthroughs, and other building-related projects to maintain property standards and operational efficiency.
• Monitor compliance with storage, bicycle, and fitness agreements, maintain required documentation, and assist with inspections and lease enforcement. Stay informed of competitive marketplace conditions and contribute to leasing, marketing, and operational initiatives that support occupancy and retention goals.
• Assist the Property Manager with building-related emergencies, provide after-hours on-call support when required, and communicate incidents and operational concerns promptly. Take on additional responsibilities as needed to support the successful operation of the property.

Who We're Looking For

• Bachelor's degree in Business, Marketing, Real Estate, Finance, or a related field preferred.
• A minimum of three (3) years of multifamily property management or Assistant Property Management experience, including assets that are primarily rent stabilized.
• Proficiency in Microsoft Office and property management platforms, including On-Site, Elise AI, RentCafe, and Yardi.
• Strong understanding of building operations, maintenance, and property management practices.
• Familiarity with budgeting, financial reporting, marketing trends, and lease administration.
• Excellent communication, organizational, and problem-solving skills, with the ability to manage competing priorities.
• A proactive, customer-focused approach and the ability to work independently while collaborating effectively with property management and building teams.
• Valid New York Statereal estate license, or the ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
• Authorization to work in the United States.
• Availability to work weekends, including Saturdays and Sundays.

Compensation & Benefits

$75,000 – $80,000 annual base salary, plus significant performance-based incentive compensation opportunities, and a comprehensive benefits package.

Why Rose Associates?

Founded in 1925, Rose Associates has spent a century shaping the residential real estate landscape. Today, we own, develop, and operate more than 40,000 residential units across approximately 250 properties, partnering with private owners and institutional investors throughout the Northeast.

As a woman-owned business led by CEO Amy Rose, we pride ourselves on a culture of belonging, inclusion, and professional growth. Our success is driven by the expertise of our people, our commitment to exceptional resident experiences, and our ability to continually evolve in an ever-changing industry.

For the past three years, Rose Associates has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform among its peer group.

This is an on-site position requiring regular movement throughout the property, including common areas, amenity spaces, building offices, and occupied residential apartments. Essential functions may require navigating stairs, working in varying environmental conditions, and interacting with residents, staff, vendors, and visitors. Domestic pets may be present in common areas and occupied residential apartments. After-hours emergency availability and weekend work are required. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

Rose Associates is an Equal Opportunity Employer committed to providing equal employment opportunities without regard to any characteristic protected by applicable federal, state, or local law. Reasonable accommodations are available to qualified applicants and employees in accordance with applicable law.