Onsite AR Collector — Payments & Collections Specialist

Applied Innovation; Grand Rapids (MI); Hybride; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and life insurance on

Short-term disability

Paid vacation and holidays

Paid volunteer time

401(k) retirement plan with company-m"

Onsite fitness center

Growth and advancement opportunities

Résumé du poste

Applied Innovation in Grand Rapids, MI is seeking an Accounts Receivable Administrator – Collections to manage customer accounts, perform collection activities, and support accurate payment processing, ensuring timely resolutions of outstanding balances.

The role reports to the Director of Accounting and is based onsite at our Grand Rapids headquarters during standard hours, Monday through Friday, 8:00 AM to 5:00 PM. Strong communication and detail orientation are essential to success.

Qualifications

• Strong attention to detail with accuracy in data entry and reconciliation.
• Effective verbal and written communication with customers and internal teams.
• Ability to manage time and prioritize tasks in a fast-paced environment.
• Capable of working independently while contributing to a team.
• Experience with Excel and basic accounting software preferred.

Responsabilités

• Monitor outstanding accounts and follow up on past-due invoices.
• Contact customers via phone, email, and written correspondence to resolve issues.
• Process and apply customer payments and reconcile to invoices.
• Maintain accurate AR records and prepare aging reports.
• Assist with month-end close and respond to customer inquiries.
• Support process improvement and ensure policy compliance.

Connaissances

Attention to detail

Verbal and written communication

Time management

Independent work

Teamwork

Formation

High school diploma or equivalent

Associate degree in Accounting/Finance/Business

Outils

Microsoft Excel

Accounting software

ERP systems

Description du poste

Applied Innovation in Grand Rapids, MI is seeking an Accounts Receivable Administrator – Collections to manage customer accounts, perform collection activities, and support accurate payment processing, ensuring timely resolutions of outstanding balances.

The role reports to the Director of Accounting and is based onsite at our Grand Rapids headquarters during standard hours, Monday through Friday, 8:00 AM to 5:00 PM. Strong communication and detail orientation are essential to success.