Onsite AR Collections Specialist — Payments & Reconciliation

Applied Innovation; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Short-term disability

Paid vacation

Paid holidays

Paid volunteer time

401(k) retirement plan with company‑m​

Onsite fitness center

Career growth opportunities

Job summary

Applied Innovation in Grand Rapids, MI is seeking an Accounts Receivable Administrator – Collections to manage customer accounts, conduct collections, and support accurate payment processing. The role reports to the Director of Accounting and is based at our Grand Rapids headquarters.

This is an onsite position with standard hours, Monday–Friday, 8:00 AM–5:00 PM. Key duties include monitoring past-due accounts, contacting customers, applying payments, reconciling to invoices, and preparing AR

Qualifications

• High school diploma or equivalent required.
• Associate degree in Accounting, Finance, or Business preferred.
• 1–3 years of accounts receivable or related experience preferred.
• Experience with accounting software or ERP systems (E-Auto preferred).

Responsibilities

• Monitor and follow up on past-due accounts and invoices.
• Contact customers to resolve payment issues via phone, email, and written correspondence.
• Apply customer payments and reconcile to accounts and invoices.
• Prepare AR aging reports and provide updates to management.
• Ensure adherence to policies and improve AR processes.
• Assist with month-end and year-end closing activities related to AR.

Skills

Attention to detail

Verbal and written communication

Organization

Time management

Excel proficiency

Customer-facing communications

Education

High school diploma or equivalent

Associate degree in Accounting/Finance/Business

Tools

ERP systems (E-Auto)

Job description

Applied Innovation in Grand Rapids, MI is seeking an Accounts Receivable Administrator – Collections to manage customer accounts, conduct collections, and support accurate payment processing. The role reports to the Director of Accounting and is based at our Grand Rapids headquarters.

This is an onsite position with standard hours, Monday–Friday, 8:00 AM–5:00 PM. Key duties include monitoring past-due accounts, contacting customers, applying payments, reconciling to invoices, and preparing AR