Onsite Ambulatory Clinic Ops Supervisor – Psychiatry

Boston Children's Hospital; Brookline (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Dental insurance

Vision insurance

Child care subsidies

Pension plan

Tuition reimbursement

Discounted commuter benefits

Job summary

Boston Children's Hospital is seeking an experienced administrator to oversee registration, scheduling, and clinical support operations in Brookline for the initial training period, with eventual transfer to Waltham. The role requires supervising administrative staff, ensuring efficient processes, and maintaining compliance with hospital policies to deliver high-quality patient experiences.

The candidate should have at least three years of leadership experience, strong communication skills, and

Qualifications

• Three years of leadership experience required.
• Epic experience highly preferred.
• Strong written and verbal communication with empathy.
• Understanding of hospital systems, operations, and managed care.

Responsibilities

• Supervises administrative staff and conducts performance appraisals.
• Improves registration, scheduling, and billing processes to enhance patient experience.
• Ensures staff training on hospital policies and information systems.
• Monitors space, staffing, and room utilization to optimize operations.
• Assists in budget development, cost projections, and payroll reporting.

Skills

Leadership

Communication

Empathy

Hospital operations

Education

Associate degree

Bachelor's degree

Tools

Epic

Job description

Boston Children's Hospital is seeking an experienced administrator to oversee registration, scheduling, and clinical support operations in Brookline for the initial training period, with eventual transfer to Waltham. The role requires supervising administrative staff, ensuring efficient processes, and maintaining compliance with hospital policies to deliver high-quality patient experiences.

The candidate should have at least three years of leadership experience, strong communication skills, and