Ambulatory Clinic Ops Lead – Hybrid

Boston Children's Hospital; Boston (MA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible schedules

Health insurance

Dental coverage

Vision care

Tuition reimbursement

Student loan subsidies

Time off

Job summary

Boston Children's Hospital is seeking a supervisor to lead daily administrative operations for a clinical service. The role involves staffing, scheduling, and ensuring smooth workflows to support patient care.

You will oversee a team, drive performance, and help resolve service issues while maintaining accurate data and reporting for leadership. A hybrid work path may emerge after the training period, with on-site work during training.

Qualifications

• Associate's degree or equivalent required.
• Bachelor's degree preferred.
• Two years of related work experience required.
• Additional years of related work experience may substitute for education.

Responsibilities

• Oversees day-to-day administrative operations of the department, including staff scheduling and coverage.
• Provides leadership and supervision to administrative staff, including recruitment, onboarding, and performance management.
• Monitors clinic operations to ensure a high-quality patient and family experience and resolves service issues.
• Oversees departmental recordkeeping, reporting, and data management; prepares reports and metrics for leadership.
• Identifies opportunities for process improvement and supports regulatory readiness activities.

Skills

Staff supervision

Scheduling

Workflow optimization

Leadership

Education

Associate's degree

Bachelor's degree preferred

Job description

Boston Children's Hospital is seeking a supervisor to lead daily administrative operations for a clinical service. The role involves staffing, scheduling, and ensuring smooth workflows to support patient care.

You will oversee a team, drive performance, and help resolve service issues while maintaining accurate data and reporting for leadership. A hybrid work path may emerge after the training period, with on-site work during training.