Onsite Admissions Coordinator - Welcoming and Detail-Driven

Talentify; Waelder (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) with employer match

Paid time off & holidays

Wellness incentives

Job summary

Banyan Treatment Centers in Waelder, TX seeks an Intake Coordinator to own the onsite intake process from arrival through admission. You will ensure patients and families feel welcomed, informed, and supported with trauma-informed communication.

We value detail-oriented professionals who manage benefits verification and documentation, coordinate with Admissions, Clinical and Facility teams, and uphold Joint Commission standards in a fast-paced environment.

Qualifications

• Minimum one to two years in behavioral health, healthcare coordination, or related customer service.
• Strong administrative and time-management abilities.
• Ability to maintain confidentiality and follow standards.
• Excellent written and verbal communication for diverse audiences.
• Experience with intake processes and documentation accuracy.

Responsibilities

• Serve as the onsite intake and admissions point of contact for new patients and families.
• Manage full intake from arrival through program entry with empathy and clarity.
• Verify benefits and ensure accurate insurance documentation at admission.
• Maintain compliant records and coordinate with multiple teams.
• Utilize Salesforce and EMR systems to track admissions and travel details.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Healthcare coordination

Confidentiality laws

Joint Commission standards

Education

High school diploma

Associate degree preferred

Tools

Salesforce

Kipu EMR

Job description

Banyan Treatment Centers in Waelder, TX seeks an Intake Coordinator to own the onsite intake process from arrival through admission. You will ensure patients and families feel welcomed, informed, and supported with trauma-informed communication.

We value detail-oriented professionals who manage benefits verification and documentation, coordinate with Admissions, Clinical and Facility teams, and uphold Joint Commission standards in a fast-paced environment.