Onsite Administrative Coordinator – Document Specialist

Morley; Saginaw (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Friendly, casual environment

On-site corporate office

Free on-site workout facility

Tickets to local events

Job summary

Morley in Saginaw, Michigan is seeking an Administrative Assistant (Administrative Coordinator) to manage inbound and outbound documentation and communications related to vehicle buybacks. The role focuses on thorough, detail-oriented processing with no automotive experience required, and full on-site training will be provided. The position operates Monday to Friday, 8 a.m.

- 5 p.m. with a strong emphasis on accuracy, deadlines, and teamwork.

Qualifications

• Must pass a pre-employment background check and drug screen.
• Able to work on site at our office in Saginaw, Michigan, daily.
• One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers).
• High school diploma or equivalent.
• Able to work 8 a.m. - 5 p.m. Eastern time Monday to Friday (no nights or weekends!).
• Must be able to stick to the schedule reliably.

Responsibilities

• Audit and set up new cases, attaching required documents.
• Assemble and mail packets.
• File and retrieve archived documents in the center.
• Ensure physical files are complete for assigned cases.
• Identify, research and resolve any issues with documents.
• Understand lemon law requirements regarding titling.
• Develop title competency in all 50 states.
• Work with state DMV staff and Attorneys General offices on titling.
• Become familiar with project operations and workflow processes.
• Communicate with teammates.
• Meet deadlines throughout the day.
• Report on daily activity.
• Offer timely and accurate solutions through inbound and outbound conversations while keeping a positive and upbeat attitude.

Skills

Customer service experience

Organized

Self-starter

Team player

Critical thinking

Interpersonal skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Morley in Saginaw, Michigan is seeking an Administrative Assistant (Administrative Coordinator) to manage inbound and outbound documentation and communications related to vehicle buybacks. The role focuses on thorough, detail-oriented processing with no automotive experience required, and full on-site training will be provided. The position operates Monday to Friday, 8 a.m.

- 5 p.m. with a strong emphasis on accuracy, deadlines, and teamwork.