Onsite Administrative Assistant & Resident Relations

Gorman & Company; Little Rock (AR); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with 6% match

Paid time off

Paid holidays

Parental leave

Disability coverage

Career growth opportunities

Job summary

Gorman & Company is seeking a full-time Administrative Assistant to support daily operations at an affordable housing community in Little Rock, AR. You will help create a positive resident experience through organized administrative tasks, attention to detail, and friendly, professional service.

The role emphasizes resident relations, communication, and behind-the-scenes support to ensure smooth leasing and property operations.

Qualifications

• High School Diploma or equivalent required.
• One or more years of customer service, leasing, or administrative assistant experience.
• Excellent communication, organization, & multi-tasking skills.
• Customer service oriented.
• Ability to interact with a wide range of people professionally.
• Basic computer skills and experience with Microsoft software.

Responsibilities

• Build positive relationships with residents, prospects, vendors, and co-workers and sign them in.
• Answer and direct incoming calls while providing accurate information and excellent customer service.
• Prepare and post resident communications, including newsletters, lease notices, delinquency notices, and community updates.
• Organize, file, and maintain resident and property records with accuracy and confidentiality.
• Follow up with current and prospective residents and assist with rent collection processes.
• Conduct community tours and showcase the property in a professional, engaging manner.
• Assist with marketing efforts by creating and placing advertisements that align with company branding standards.

Skills

Customer service

Communication

Organization

Multi-tasking

MS Office

Education

High school diploma

Tools

MS Office

Job description

Gorman & Company is seeking a full-time Administrative Assistant to support daily operations at an affordable housing community in Little Rock, AR. You will help create a positive resident experience through organized administrative tasks, attention to detail, and friendly, professional service.

The role emphasizes resident relations, communication, and behind-the-scenes support to ensure smooth leasing and property operations.